Please feel free to reach out to the team about a question, comment, or concern you may have. We want to make sure that you get the help you need as soon as possible.
Keep in mind, we listen and read everything, you are our priority, and we want to hear your opinion and concerns. Don’t like something? Want a new feature? Let us know! Your voice counts, and the only way we can make this site better is with your feedback. Your input is important to us.
*Inquiries about shipping times, specific product information or questions that only sellers can answer will not be responded by the Norliden.com staff.
Please read our FAQ before sending us a message.
What Fees Does Norliden Charge?
All sellers on Norliden pay a commission on sales and processing fee: flat rate 2.9% + $0.30. We don’t get paid until you do. Norliden also offer other plans with monthly fees and lowe commission. To learn more about our plans and to get started, please visit our Sell Online page.
What do I need to start selling?
Setting up your shop is simple, and it takes less than five minutes. Please keep in mind whether you’re treating your online store as a legitimate business or just a hobby. Will you operate as a business or a hobbyist? Will you be making profits? Make sure you have your EIN. Ensure that you have a PayPal or Stripe account. This is how you will get paid and how Norliden will receive the transaction fee for a completed purchase. All purchases made on your shop will be made via your PayPal or Stripe account. You must provide information from EIN (TIN) (if you are a business), Stripe, or Paypal; otherwise, you won’t be able to sell on Norliden.
Why should I sign up for Norliden? What makes Norliden special?
Norliden is free for everybody who wants to sell their handmade or vintage items. We provide a platform so you can do what you love to do; we take care of the hard part for you. We offer many great selling tools and features such as unlimited product upload, create coupon code, SEO tool, Social media links, product editor, and more! Join our community, join promotions, and get selling advice.
What kinds of packages do you offer?
Norliden offers three types of seller packages: Free, Silver, and Platinum. We recommend Silver to all of our sellers because you, as a seller, get to be in Norliden marketing channels. That means Blog, Deals of the week/month, Email, PPC, Social Media, and much more. Learn more at Sell Online page
How am I billed for my account subscription?
Sellers on Norliden pay fees via credit card, debit card, or PayPal account. When you sign up for a Silver or Platinum seller package, you’ll begin either a monthly subscription that bills on the same day of the month that you signed up.
Where is my billing information stored?
All personal and financial information is sent directly to and stored by Stripe to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical, and administrative measures designed to protect Personal Data within our organization against unauthorized access, destruction, loss, alteration, or misuse. Norliden do not record or store any of your financial information in our systems.
What am I allowed to sell on Norliden?
Norliden is your one stop shop for handmade creations and vintage! So, feel free to open your online shop and sell anythign that you have created or vintage. But first, let me list some of the items that is prohibited to sell on Norliden.
Any item or service that violates applicable local, state, federal, or international law in regard to manufacturing, distributing, advertising, or transporting said item.
Items, materials or products which are copyrighted, trademarked or patented by another party.
Replica items, including designer items.
Personal data or information.
Items or products that carry or transmit hidden code or signals with the intention of causing harm or tracking personal or transactional information of any sort.
Harmful, harassing, intimidating or defamatory materials, products or items.
Hazardous materials, products, or items.
Prostitution or other similar services.
Any product or service that Norliden determines to be inappropriate, harmful, fraudulent, or illegal.